FAQs

Is the hair processed or unprocessed?

Our Hair is 100% Virgin human hair unprocessed and non chemically treated only Steamed treated.

Can I Dye or Color the Hair?

Of course! You can Dye or color the hair as if its your own. However the hair must be properly cared for.  there are certain guidelines and tips we have in place to assist you further that will make the entire process safe and easy. Review our Hair care Tips and maintenance page.

Would I have to worry about shedding?

Although shedding can be inevitable there is minimum to no shedding. We encourage sealing your wefts to help avoid shedding. Please be advised cutting weft during install may also cause shedding.

How often should I wash the Hair?

A good washing every 3-4 weeks is recommended to refresh your extensions from hairsprays and other product build up.  

How many grams is the hair per bundle?

100 grams per Bundle.

How many bundles are recommend per head?

We recommend purchasing a minimum of 2-3 bundles for full install.  3-4 for longer lengths.

How long can the hair last?

The hair can last up to 1 year or more with proper care and maintenance.

How long will it take to receive my hair.

We recommend allowing 5-7 business days for processing and shipping.  All packages will be shipped via USPS mail. Please note All packages will require signature before receiving. 

Do you ship internationally?

Currently Intentional shipping is unavailable at this time. However it will be soon enough please check back via the website periodically for further updates and announcements.

Do you offer Refunds or Exchange?

All sales are final however you can exchange only if you received the wrong item and can provide proof of purchase. The hair cannot be used or tampered with and must be returned with its original packaging. Please review return policy.